Shipping
At Såpe, we aim to ensure your products are delivered swiftly and securely. We use Royal Mail's Tracked Services to provide a reliable delivery experience across the UK. Below, you will find our shipping options, costs, and delivery times.
Shipping Options:
-
Royal Mail Tracked 24
- Cost: £4.25 (subject to change)
- Delivery Time: 1-2 working days
- Tracking: Full tracking with updates sent via email or SMS.
-
Royal Mail Tracked 48
- Cost: £3.39 (subject to change)
- Delivery Time: 2-3 working days
- Tracking: Full tracking with updates sent via email or SMS.
Free Shipping:
We offer free shipping on orders over £30. For orders below this amount, shipping charges apply as outlined above. Take advantage of free shipping by placing a larger order!
Order Processing:
- All orders are processed within 1-2 working days after payment confirmation. Orders placed over weekends or public holidays will be processed on the next working day.
Delivery Days:
- Deliveries are made Monday to Saturday. Royal Mail does not deliver on Sundays or public holidays.
Tracking Information:
Once your order is dispatched, you will receive an email with tracking details. You can use these details to track the progress of your parcel via Royal Mail's online tracking system.
Missed Deliveries:
If you are not available to receive your parcel, Royal Mail will leave a card with instructions on how to arrange re-delivery or where to collect the parcel from your local depot.
Lost or Delayed Parcels:
In the unlikely event that your parcel is delayed or lost, please contact us at hello@sape.shop, and we will assist you in resolving the issue as quickly as possible.
Thank you for choosing Såpe. We look forward to delivering your order swiftly and securely!